Publisher
WB CONSULTING
Who publishes Dénichéo
Who publishes Dénichéo, who hosts it, how to reach us, and the liability regime applicable to the site.
Dénichéo is a local marketplace for classified ads, giveaways and neighbourhood exchanges. This page gathers all the identification details required by Articles 6-III and 19 of French Act No. 2004-575 of 21 June 2004 on confidence in the digital economy, together with the point of contact required by Regulation (EU) 2022/2065 on a Single Market for Digital Services.
Publisher
WB CONSULTING
Publication director
William BASTARD
Host
Hetzner Online GmbH (Germany)
In plain wordsThe site is published by a French sole trader, whose full identity is set out below.
The website available at denicheo.com, operated under the “Dénichéo” brand, is published by William BASTARD, a sole trader acting under the trading name WB CONSULTING.
Publishing this website is not subject to any prior authorisation scheme or regulated professional body.
In plain wordsOne identified person is responsible for what Dénichéo itself publishes.
The publication director of Dénichéo is William BASTARD, in his capacity as the sole trader operating the site.
He is responsible for the editorial content published by Dénichéo itself: presentation pages, blog articles, guides, help pages and official communications.
Listings, photographs, descriptions and messages posted by members are not editorial content of the publisher: they fall under the hosting liability regime described below.
In plain wordsThe servers running Dénichéo are located in the European Union, with Hetzner.
The application, the database and the related processing operations are hosted on European infrastructure operated by Hetzner Online GmbH, in its data centres located in Germany and Finland.
Page delivery, protection against attacks and storage of listing images additionally rely on services provided by Cloudflare, Inc. (content delivery network and Cloudflare R2 object storage).
In plain wordsA single email address reaches the publisher, including for authorities.
Any request relating to the site, a listing, an account or the exercise of a right may be sent by email to the address below, or through the “Support” area of the site, which allows the request to be tracked.
Pursuant to Articles 11 and 12 of Regulation (EU) 2022/2065, this address is also the single point of contact enabling Member State authorities, the European Commission, the European Board for Digital Services and recipients of the service to communicate directly with the publisher.
In plain wordsListings are written by members. We do not review them in advance, but we act promptly on manifestly unlawful content once notified.
Dénichéo provides a hosting service within the meaning of Article 6-I-2 of the French Act of 21 June 2004 and Article 6 of Regulation (EU) 2022/2065: the platform stores and displays content provided by its members without authoring it.
The publisher is under no general obligation to monitor stored content or actively to seek facts indicating unlawful activity (Article 8 of Regulation (EU) 2022/2065). It nevertheless carries out after-the-fact moderation, automated checks and operates a reporting mechanism open to all.
The publisher may only be held liable for member content if it had actual knowledge of it and failed to act expeditiously to remove it or disable access to it.
Each member remains solely responsible for the listings, photographs, descriptions and messages they publish, and for complying with the rules applicable to the goods and services they offer.
In plain wordsA reporting button is available on every listing, profile and message. You are informed of the outcome.
Pursuant to Article 16 of Regulation (EU) 2022/2065, anyone may report content they consider unlawful, directly from the listing, profile or message concerned, or in writing to the contact address above.
To be handled efficiently, a report should precisely identify the content (page address or listing reference), explain why it is considered unlawful, and provide an email address for the reply.
Acknowledgement of receipt is sent without delay where the notifier's contact details are known. The decision taken is notified with a statement of reasons and the available redress options, in accordance with Article 17 of the same Regulation.
In plain wordsDénichéo's interface, brand and editorial content are protected. Member content remains theirs.
The structure of the site, its interface, components, illustrations, editorial texts, visual identity, databases and the “Dénichéo” sign are protected by intellectual property law and remain the exclusive property of the publisher or its partners.
Any reproduction, representation, adaptation, extraction or reuse, in whole or in part, of these elements without the publisher's prior written consent is prohibited and constitutes infringement.
Substantial extraction or reuse of the content of the site's databases is likewise prohibited, including by automated scraping.
Content published by members remains the property of its authors, subject to the limited licence granted to Dénichéo and described in the terms of use.
In plain wordsWe do our best to keep the site accurate and available, without guaranteeing absolute availability.
The publisher uses reasonable efforts to ensure the accuracy of the information displayed and the availability of the site, without being able to guarantee the complete absence of error, omission, interruption or unavailability, in particular during maintenance, outages, cyberattacks or events of force majeure.
Information provided for guidance only (estimates, traffic statistics, price trends, automatically generated suggestions, chatbot answers) does not constitute personalised advice, a warranty or a contractual commitment.
Hyperlinks to external resources do not engage the publisher's liability as to the content of those resources.
Detailed liability provisions are set out in the terms of use, terms of sale and professional terms of service.
In plain wordsProcessing details, retention periods and your rights are set out in the privacy policy.
The controller of the personal data processing carried out from the site is the publisher identified above.
Purposes, legal bases, categories of data, recipients, retention periods, transfers outside the European Union and how to exercise your rights are described in the privacy and cookie policy, accessible from the site footer.
Any data subject may lodge a complaint with the French data protection authority (CNIL), 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, or at cnil.fr.
In plain wordsStart with support. A consumer mediator may then be contacted free of charge.
Any complaint must first be addressed to Dénichéo's support desk, which has a reasonable period to respond.
Under French consumer law, any consumer may refer the matter free of charge to a consumer mediator with a view to the amicable resolution of a dispute, after attempting to obtain a direct solution.
Failing amicable resolution, the French courts have jurisdiction, subject to mandatory consumer protection rules. This site is governed by French law.
In plain wordsThe site is built in-house, using open-source components under their respective licences.
Design, development and maintenance of the site are carried out in-house by the publisher.
The site relies on open-source components and libraries, including the Next.js framework, the React library, the PostgreSQL database engine with its PostGIS extension, and the Font Awesome Free icon library, used in accordance with their respective licences.
Photographs illustrating listings are supplied by members. Editorial visuals are either produced by the publisher or licensed.
Our support desk answers any request for clarification, correction or appeal, and keeps a written record of the exchange.
These documents form a whole: each refers to the others where relevant.
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